Software Solutions and Support from Start-up to Completion

Synergy Information Systems provide Software Solutions backed by world class support services to ensure that you can focus on running your business smoothly. Our friendly support team is committed in helping you every step of the way with Implementing, Deploying, and using your Software.  We also provide you with continuous training. Our monthly Timberline Training Courses are conducted by Authorised Trainers of Timberline. Apart from this we also provide a Help Desk for all our Clients.

Our range if Services covers the following areas:

• Business Analysis/System Planning

Strategic Planning is the key to Practical Technology Solutions, which in turn facilitate change in your Organization. We assist our Clients with Information Systems Planning as well as specific planning for Systems Projects, Conversion and Disaster Recovery. Our scope of Services includes Operational Diagnostic Reviews and Process Re-engineering.

• System Integration/Implementation

We perform Systems Diagnostic Reviews and Define Requirements. When our Clients choose a Packaged Software Option, we can assist with Selection, Design Modification and Implementation of the most appropriate Software. We also provide User Training and assist in the development of User Procedures. We add extra value by helping with Data Conversion and Post  Conversion Support.

More specifically Services we offer include:

• Information Systems Planning
• Disaster Recovery Planning
• Operational Diagnostic Review
• MIS Organizational Planning
• Requirements Definition
• Project Planning and Management of Application Development
• Packaged Software Selection
• Project Management of Packaged Software Implementation
• Packaged Software Implementation
• Data Conversion
• Acceptance Testing
• User Training
• User Procedures Development
• Post Implementation Support

For a limited time we are offering free Consultations where you can get a complete understanding of exactly how we can help you achieve efficiencies in you Business through a tailor-made Software Solution that virtually works on autopilot